Terms of Service

Introduction

Welcome to the Paloma Charity website. These Terms of Service ("Terms") govern your access to and use of our website https://palomacharity.org, including all content, features, and services offered by Paloma – Dnevni boravak za starije osobe, ribiče, invalide i hendikepirane osobe Vukovar ("Paloma," "we," "us," or "our").

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

Purpose of the Website

The Paloma website is operated by a registered nonprofit organization in the Republic of Croatia. The purpose of this website is to:

• Provide information about our mission, programs, and services for the elderly, retired fishermen, and individuals with disabilities in Vukovar
• Facilitate donations and financial support for our charitable activities
• Recruit and engage volunteers to support our work
• Enable communication with supporters, members, partners, and the general public

Use of Website Content

Permitted Use

You may access and use our website for lawful, personal, non-commercial purposes, including:

• Learning about our organization and programs
• Making donations or inquiries about volunteering
• Contacting us with questions or feedback
• Sharing our content on social media to raise awareness

Prohibited Use

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Reproduce, duplicate, copy, sell, or exploit any portion of the website without our express written permission
• Attempt to interfere with, compromise, or disrupt the website's functionality or security
• Use automated systems (bots, scrapers) to access the website without permission
• Impersonate any person or entity or misrepresent your affiliation with Paloma
• Upload or transmit viruses, malware, or any harmful code
• Collect or harvest personal information of other users

Disclaimer and Limitation of Liability

The website is provided on an "as is" and "as available" basis. Paloma makes no representations or warranties of any kind, express or implied, regarding:

• The accuracy, completeness, or reliability of content on the website
• The uninterrupted or error-free operation of the website
• The suitability of the website for your particular needs

To the fullest extent permitted by law, Paloma shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the website, including loss of data, revenue, or profits.

Donation Policy

Paloma gratefully accepts donations to support our mission. By making a donation through our website or other channels, you agree to the following:

Non-Refundable Donations

All donations are generally non-refundable. However, if you believe a donation was made in error or under exceptional circumstances, please contact us at contact@palomacharity.org within 30 days, and we will review your request on a case-by-case basis.

Use of Funds

Donations are used to support Paloma's programs and operational costs, including daily care services, outreach activities, facility maintenance, and administrative expenses. Unless otherwise specified by the donor for a particular program, Paloma retains discretion to allocate funds where they are most needed to fulfill our mission.

Donation Receipts

We will provide a receipt for your donation for tax purposes, as applicable under Croatian law. Please ensure your contact information is accurate when making a donation.

Tax Deductibility

Depending on your location and the applicable tax laws, your donation may be tax-deductible. Paloma is a registered nonprofit organization in Croatia. We recommend consulting a tax professional to determine the deductibility of your contribution.

External Links

Our website may contain links to third-party websites, such as social media platforms, partner organizations, or payment processors. These links are provided for your convenience and do not constitute an endorsement by Paloma. We are not responsible for the content, privacy practices, or terms of service of external sites. You access third-party websites at your own risk.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using this website, you also agree to the terms of our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) as implemented in Croatia and the European Union.

User Conduct

You agree to use the website in a respectful and lawful manner. Specifically, you agree not to:

• Engage in harassment, abuse, or threatening behavior toward Paloma staff, volunteers, or other users
• Post or transmit offensive, defamatory, obscene, or unlawful content
• Violate intellectual property rights or other proprietary rights
• Attempt to gain unauthorized access to our systems or networks

Paloma reserves the right to terminate or restrict your access to the website if you violate these Terms or engage in conduct that we deem harmful to our organization or community.

Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of Paloma or its content suppliers and is protected by Croatian and international copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission, except as expressly permitted by these Terms or by law.

Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date and will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Croatia. Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Croatia.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Paloma regarding your use of the website and supersede any prior agreements or understandings.